Terms of Use

By accessing or using the Leads Quality website (leadsquality.com) or any of our B2B data services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our website or services. These Terms apply to all visitors, users, and clients of Leads Quality. We reserve the right to update or modify these Terms at any time. Material changes will be communicated via email or prominent notice on our website. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms. These Terms were last updated on August 18, 2026 and are effective as of that date.

Leads Quality provides B2B data and marketing solutions, including but not limited to: • Data licensing — access to our verified B2B contact database • Data segmentation — targeted list building and audience segmentation • Data verification — validation and cleansing of existing contact databases • Email appending — adding verified email addresses to existing records • Data enrichment — appending additional attributes to existing records • Custom list building — bespoke contact lists built to client specifications All services are provided for legitimate business-to-business marketing purposes only. Use of our data for consumer marketing, spam, or any unlawful purpose is strictly prohibited and constitutes a material breach of these Terms.

Data purchased or licensed from Leads Quality may only be used for the following purposes: • B2B direct mail and email marketing campaigns • Telemarketing to business contacts in compliance with applicable law • Market research and analysis • CRM database enrichment and hygiene • Sales prospecting and lead generation Prohibited Uses You may not use data obtained from Leads Quality for: • Consumer marketing or any marketing to individuals in their personal capacity • Sending unsolicited bulk email (spam) in violation of CAN-SPAM, GDPR, CASL, or other applicable laws • Harassment, stalking, or any form of abuse or intimidation • Resale, sublicensing, or redistribution to third parties without our express written consent • Training, fine-tuning, or building artificial intelligence or machine learning models • Any illegal purpose or in violation of any applicable law or regulation • Targeting individuals based on sensitive characteristics (health, religion, political views, etc.) Violation of these permitted use restrictions may result in immediate termination of your account, forfeiture of fees paid, and legal action including injunctive relief and damages.

You are solely responsible for ensuring that your use of data obtained from Leads Quality complies with all applicable laws and regulations. Your obligations include, but are not limited to: CAN-SPAM Act (US) All commercial email campaigns must include a valid physical postal address, a clear and conspicuous opt-out mechanism, and accurate header information. You must honor opt-out requests within 10 business days. Telephone Consumer Protection Act (TCPA) Prior express written consent is required before making autodialed or prerecorded calls or texts to mobile numbers. You are responsible for maintaining your own Do Not Call compliance. California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA) If you are subject to CCPA/CPRA, you must provide required disclosures, honor consumer rights requests, and maintain appropriate data processing agreements. General Data Protection Regulation (GDPR) If you process data of EEA or UK residents, you must have a lawful basis for processing, provide required notices, and enter into a Data Processing Agreement (DPA) with Leads Quality upon request. Canada's Anti-Spam Legislation (CASL) Express or implied consent is required before sending commercial electronic messages to Canadian recipients. You must maintain records of consent. Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), and Other State Laws You are responsible for compliance with all applicable state privacy laws in jurisdictions where you conduct marketing activities. Leads Quality provides data for B2B marketing purposes and makes reasonable efforts to ensure regulatory compliance. However, you are responsible for your own compliance program, including maintaining suppression lists, honoring opt-out requests, and including required disclosures in your communications.

Leads Quality makes commercially reasonable efforts to ensure the accuracy and completeness of the data we provide. We verify all records through our multi-layer quality assurance process prior to delivery. Our Accuracy Guarantee We guarantee that no more than 5% of email addresses in any delivered dataset will result in hard bounces. If your bounce rate exceeds this threshold, we will re-verify and replace the bounced records at no additional charge, provided that: • You notify us within 30 days of delivery • The bounces are documented with bounce logs • The data was used in accordance with these Terms • The campaign was sent using a reputable email service provider Disclaimer Except as expressly stated above, data is provided "as is" without warranty of any kind, express or implied. We do not warrant that the data will be error-free, complete, or current at all times, as business contact information changes frequently. We make no warranty regarding the fitness of the data for any particular purpose.

Payment for Leads Quality services is due as specified in your service agreement or invoice. Unless otherwise agreed in writing: • Payment is due within 30 days of invoice date (Net 30) • All prices are in US Dollars • Prices do not include applicable taxes, which are the client's responsibility • Late payments are subject to interest at 1.5% per month (18% per annum) or the maximum rate permitted by law, whichever is lower • We reserve the right to suspend services for accounts with balances overdue by more than 15 days • Accounts overdue by more than 60 days may be referred to a collections agency Refunds Refunds are not available for data that has been delivered and accepted. If you believe there is an error in your invoice, please contact us in writing within 14 days of the invoice date. Disputes raised after 14 days will not be eligible for credit.

All content on the Leads Quality website, including text, graphics, logos, images, software, and data compilations, is the property of Leads Quality or its licensors and is protected by applicable intellectual property laws including copyright, trademark, and trade secret law. Data License Data provided under a licensing agreement remains the intellectual property of Leads Quality. Clients receive a limited, non-exclusive, non-transferable, revocable license to use the data for the permitted purposes described in Section 3. This license does not include the right to sublicense, resell, redistribute, or use the data to build competing products or services. Trademarks The Leads Quality name, logo, and all related marks are trademarks of Leads Quality. You may not use our trademarks, trade names, or service marks without our prior written consent. Feedback Any feedback, suggestions, or ideas you provide to us regarding our services may be used by us without restriction or compensation to you.

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed in connection with the services. "Confidential Information" includes pricing, data methodologies, client lists, technical specifications, and any information designated as confidential or that a reasonable person would understand to be confidential given the nature of the information. Confidential Information does not include information that: • Is or becomes publicly available through no fault of the receiving party • Was already known to the receiving party prior to disclosure, as evidenced by written records • Is independently developed by the receiving party without use of the Confidential Information • Is required to be disclosed by law, regulation, or court order (provided the receiving party gives prompt written notice to allow the disclosing party to seek a protective order) Confidentiality obligations survive termination of these Terms for a period of five (5) years.

To the maximum extent permitted by applicable law, Leads Quality and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for any and all claims arising under or related to these Terms shall not exceed the total amount paid by you to Leads Quality in the twelve (12) months immediately preceding the event giving rise to the claim. The limitations in this section apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and survive any termination of these Terms. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by applicable law.

You agree to indemnify, defend, and hold harmless Leads Quality and its officers, directors, employees, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way connected with: • Your use of our services in violation of these Terms • Your violation of any applicable law or regulation, including anti-spam, telemarketing, and privacy laws • Your infringement of any third-party intellectual property, privacy, or other rights • Any claims by your customers, prospects, or recipients arising from your use of our data • Any misrepresentation made by you in connection with your use of our services • Your negligence or willful misconduct This indemnification obligation will survive termination of these Terms and your cessation of use of our services.

Either party may terminate a service agreement with 30 days written notice. Leads Quality reserves the right to terminate your access to our services immediately and without notice if: • You violate these Terms or any applicable law • You fail to make payment when due and do not cure the failure within 10 days of written notice • We determine, in our sole discretion, that continued service poses a legal, regulatory, or reputational risk • You become insolvent, file for bankruptcy, or make an assignment for the benefit of creditors Effect of Termination Upon termination, your license to use any data obtained from Leads Quality continues only for the duration of campaigns already in progress at the time of termination, subject to your continued compliance with these Terms. You must destroy all copies of licensed data upon expiration of your license term and certify such destruction in writing upon request. Sections 3, 7, 8, 9, 10, 12, and 13 survive termination of these Terms.

Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Informal Resolution Before initiating formal dispute proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation. Either party may initiate this process by sending written notice describing the dispute. The parties will have 30 days from receipt of such notice to attempt informal resolution. Binding Arbitration If the dispute cannot be resolved informally, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Delaware. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Class Action Waiver YOU AND LEADS QUALITY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Opt-Out Right You may opt out of the arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms. Injunctive Relief Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm, including unauthorized use of intellectual property or confidential information.

Entire Agreement These Terms, together with any applicable service agreement, data processing agreement, or order form, constitute the entire agreement between you and Leads Quality regarding the subject matter herein and supersede all prior agreements, representations, and understandings. Severability If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will otherwise remain in full force and effect. Waiver Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any provision must be in writing and signed by an authorized representative of Leads Quality. Assignment You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void. Force Majeure Neither party will be liable for delays or failures in performance resulting from causes beyond their reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, or government actions. Notices All legal notices to Leads Quality must be sent in writing to [email protected]. Notices are effective upon confirmed receipt.

If you have questions about these Terms of Use, please contact us: Leads Quality Email: [email protected] General inquiries: [email protected] We will respond to all legal inquiries within 10 business days.